CWSA has rolled out several innovations to enable the agency reduce cost of operations while providing sustainable and uninterrupted water supply services. Some of these innovations include:

1. SmartTap technology to ensure constant water supply and reduction of congestion at standpipes.
2. Automated hybrid pumps to reduce cost of energy, protect pumps against power surge and ensure adequate water production.
3. Packaged water treatment plants to ensure safe and quality water production.
4. Smart meters to improve revenue collection efficiency.
5. Solar farms to reduce cost of energy.
6. Billing software to ensure accurate billing of customers.