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ABOUT US     Service Delivery
Chief Executive's Message
CWSA Act, 1998
CWSA Legislative Instrument
Functions of CWSA
Mission & Vision
Service Delivery
Structure & Roles
The Way Forward


PARTNER ORGNISATIONS: Support the strengthening of community organization capacity, leading the planning process, implementing hygiene education or promotion as establishing community operation and maintenance capacity.


CONTRACTORS AND LATRINE ARTISANS: Responsible for all constructional aspects such as Boreholes, Hand-Dug-Wells and Latrines, Small Towns Water Schemes according to specifications.


AREA MECHANICS, PRIVATE FIRMS AND INDIVIDUAL MECHANICS: Provide facility repair and services for a fee to beneficiary communities.


SPARE PARTS SUPPLIERS: Retail parts for water facilities. A National Supply Network System supplies parts for the standardized hand-pumps. The supply outlets have been zoned into three, with Tamale supplying the Northern Sector, Kumasi for the central and Accra/Tema for the Southern Sector.


THE CONSULTANS: Provide technical especially in the areas of training and training materials development, as well as special studies.


When funding has been sourced from a donor for a region to provide a number and type(s) of water and sanitation, the following activities are carried out to select beneficiary communities:

  1. The programme is launched in the region and all the procedures are explained especially, the Demand-Responsive-Approach Concept to potential beneficiaries. These include:
    1. Community contribution to investment cost of the water facility which is also an indication of their ability to operate and maintain the facility after delivery
    2. Community responsibility for the operation and maintenance of the facilities after handing over
    3. The target audience here will include the regional political heads, stakeholders, district political heads, opinion leaders, donors and CWSA staff etc.
  2. Following this, the programme is also launched in the district by the District Assembly (DA) and again all the processes and procedures are explained how communities can benefit from the project and the procedures and processes involved (the demand responsiveness of potential beneficiaries, community contribution and Operation Management).
  3. Thereafter, the communities meet and discuss their interest in the programme. The than apply to the District Assembly for a facility of their choice and show evidence of their ability to pay 5% capital contribution, form WATSAN and WSDs, mobilize local resources, operate, maintain and after delivery by making a deposit of their counterpart contribution into a bank account in the bank.
  4. The DA evaluates the applications and assesses the communities through the validation of information provided in the applications to ensure their ability to contribute, maintain, operate and manage the facilities.
  5. The DA than shortlist the communities to benefit annually using an established general criteria agreed upon by all parties such as evidence of a deposit of an agreed amount in a bank, population size, existing facilities, current community economic activities, existing community initiated development projects, absence of conflicts such as land, chieftaincy and ethnic disputes, etc.
  6. The DAs will than make the final selection of communities at a general meeting of the assembly during which community representatives (Assemblymen) are present. The final selection is based on the following:
    1. Choice of a service based on willingness to pay and acceptance of responsibility to manage, operate and maintain the system
    2. Show effective demand in terms of willingness to contribute to capital cost backed by evidence of financial strength (bank statement)
    3. Payment of half (2.5%) of capital cost contribution before drilling
    4. Commitment to make land available and transfer ownership to community
  7. After the above, the communities are mobilized and sensitized by Partner Organizations (Pos) or Consulting Firms leading to preparation of sub-project
    Proposals, Facility Management Plan (FMP) and Feasibility Reports on fund mobilization to support and maintain the facility.
  8. Water and Sanitation Development Boards (WSDBs) and WATSAN Committees are formed and trained to operate and manage small towns systems and point sources respectively.
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